I like that it is very easy for me to access my records from anywhere in the world via internet or phone! It's convenient because you can easily check your progress at any time. The software doesn't work as well as other programs (eg. Epic). Sometimes it takes longer than expected to find information. And sometimes there are errors when recording info. Accessibility has been great so far. There isn't much to dislike about this program. Overall our experience with Qway Health has been good. They have helped us keep track of all of our appointments and tests we need to do throughout each month. This helps us be able to see what needs attention first before they become too big problems. Also, since everything is online, it makes scheduling easier for everyone involved.