The ease of use and great support team. We had a problem with our wifi signal. The problem was not related to the router but the software itself and since that the support team was able to help us with this issue. The software is great and has a lot of features. We will surely be using it in the future as well. I haven't found anything that I dislike about this software. It has worked great for us. So far so good. I was able to control and see the signal of the wifi at a distance. I was even able to connect to other networks outside my network. The way it keeps records regarding clients who are using my service has been very useful thus far! I am currently looking into adding more features like customizing different groups depending upon their behavior etc. It's not too much hard work at the moment but if needed i will definitely look deeper. We're solving our problems by keeping good logs about what devices people use so they don't go off site without permission & help us keep proper documentation.