QuickBooks Pro is the most user-friendly product we've used to keep our books. It's very easy to learn how to use, and as long as you're willing to spend some time learning it can be very powerful. The reporting capabilities are not up to par with other programs such as Xero or Wave Accounting. This is probably due to the fact that QB has been around longer than those other products. But they do eventually get there. The support staff is really great so I don't have any complaints. They helped me set up an accounting system when I was starting my own business, and then continued to provide excellent service throughout the year.