HTTH got off to a great start with me when they acknowledged my order through email. This is rare and commendable--all customers like to feel there is a human being on the other side of the "Place Order" window, and when you also get a name to write to, you feel engaged. My furniture boxes arrived promptly, and even though it took my husband several hours to put all the pieces together, we were both pleased with the look and feel of the patio set, even though the weaving of the rattan on a couple of the pieces was not straight. But there was one bigger problem. A corner of one of the side chairs was not squared off, so it could not be screwed in to the rest of the chair. This was obviously a manufacturing defect, and when I notified "Monica" at HTTH, she handled it beautifully. Not only did she send me a replacement, which arrived very quickly, but she also sent me a furniture cover to thank me for my patience. This was above and beyond what I expected. So not only do I feel I got great value for my dollar, but the relationship with the company left me smiling. If I ever need more patio furniture, HTTH will be at the top of my list.
Protect Your Stacking Chairs From The Elements With The Covermates Outdoor Chair Cover In Water Resistant Polyester - Khaki
33 Review
Queen Army Green Velvet Duvet Cover Set - Fluffy Bedding Sets In Dark & Hunter Green, Olive With Zipper Closure
46 Review
Heavy Duty Waterproof L-Shaped Outdoor Sectional Sofa Cover - 6 Windproof Straps, Air Vent & ClawsCover - 83"L/104"Lx 32"Dx31"H (Left Facing)
44 Review
Mid Century Modern Design Duvet Set - INK+IVY Nea - 100% Cotton, All Season Comforter Cover Bedding Set With Matching Shams, Full/Queen Size, Stripes Teasel Ivory - 3 Piece Set
40 Review
Black 2-Pack Of Vivere EFHTS Accessories For Hammocks
27 Review
Small Seagrass Belly Basket By BlueMake - Perfect For Storage, Plant Pot, Laundry, Picnic & Grocery!
41 Review
Gulrear Portable AC Window Seal Kit - White 400CM/158Inch Hot Air Stop Exchange Guards With Zipper And Adhesive Fastener
38 Review
Secure Your Swing With Safe And Easy Tree Swing Hanging Kit - 2000 Lb Breaking Strength And Quick 10Ft Long Strap Installation
34 Review