I like this service because in case there's any issue with my app - retracing helps me locate where did i commit mistakes (and fixes quickly). Also as its free services makes things smooth even if you are using paid version from App Store! There can be issues sometimes during working process though which slows down everything so try not use very detailed reportings/profiles etc., otherwise u will get slow response times while processing requests. Its good tool at your side especially after beta trials & QA testing stages before submission :) The best part about Retrace is its ease of use. We can easily integrate with any existing tooling. It makes sense out of the box, so no need to build anything ourselves. We have not heard of any problems yet. I would recommend this product to anyone who wants to monitor their app's health. We are solving a problem where we had very little visibility into our apps. This lets us know how healthy they are before we release them.
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