Header banner
Revain logoHome Page
Carlos Damain photo
Italy, Rome
1 Level
715 Review
31 Karma

Review on Microsoft Surface Pro 7 12.3" (Latest Model) 10th Generation Core i7-1065G7 IRIS, 512GB SSD, 16GB RAM, 2736X1834 Display, Touchscreen, Windows 10 Pro PVU-00015 by Carlos Damain

Revainrating 4 out of 5

The screen freezes! Very annoying!

My first Surface Pro 7. Very nice design and I like it because you can install any applications on it, just like on a regular computer. It works out of the box at first, but after installing Windows updates I have an issue with the screen freezing. Whether you are surfing the web or typing MS words, it freezes. Very annoying. I can return it to exchange for another one. But I ended up calling MS tech support. I've spent hours on Microsoft technology. It was an Intel graphics update issue! In case you have the same problem as me. You need to download and install the Intel Graphics Command Center application. After installation. Open the Intel Graphics Command Center application. Under "Power", select "On battery", switch "Panel self-refresh" to "OFF" and do the same for "Connected to OFF", and then exit. I hope this helps others who have the same problem.

Pros
  • High test scores for support and durability
Cons
  • Poor maintainability