I recently bought this toothbrush and when I used it for the first time I thought it was great because my teeth felt like this I just went to the dentist. When I received it I had a terrible time opening the battery compartment. If you have arthritic hands I do not recommend buying it. I went to brush my teeth today and when I tried to turn it on it didn't work. I took out the batteries and put in new ones but it still didn't work so I put back the batteries that were in the box and tried to turn it on and it buzzed but when I put the brush in it didn't work more. I ended up experimenting with using the brush differently and it worked, I have no idea what happened or if it will work again. This is the second Oral B toothbrush I've bought in the last two months and I've had the same issues with both. Also, I thought this toothbrush had a timer, but it doesn't! I've been using this brand of toothbrush for years and have never had a problem, but the last two have been problematic. i love toothbrushes Update: This is the worst toothbrush, sometimes it works and sometimes it doesn't. I turned it on today and it won't start so I decided to use my manual toothbrush and while I was brushing my teeth it suddenly started vibrating. Not sure what I'll do.
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