I like how easy it was for me as an inspector with limited time in my day! It has helped organize all our notes into one place so we can quickly access them when needed most by clients or other inspectors who may be out visiting homes during inspections.
The only thing that could use some work would probably have been more options/features available within each inspection report itself. We are able solve problems before they happen which helps us keep costs down overall since many issues don't get fixed after being found later at additional cost once already scheduled - this makes things very simple!!