Review on 🔌 Tonton 33ft Power Extension Cable (10M) - 2.1mm x 5.5mm - Compatible with 12V DC Adapter Cord for CCTV Security Camera, IP Camera & Standalone DVR by Danielle Martinez

I bought a 4ch and 8ch NVR and cameras. Both fixed and rotating cameras. Everything is working well. After updating the firmware from TonTon website, there was a small problem with the PTZ camera (it is recommended that you contact support first to get the correct version if you want to update the firmware). The PTZ function stops working after the update. I contacted support and they responded very quickly and after several attempts to fix the PTZ issue their support reps were able to offer me a solution that resolves the issue. Abby from TonTon support did a great job in resolving the issue. TonTon's update support website could be better organized to prevent users from accidentally updating their devices to wrong firmware versions. Also, it would be nice if you could back up the entire video at once instead of doing it by bands. But in general I would recommend TonTon equipment. A+++ for customer support too.