While the product looks good, there are a few issues that made me want to return the unit: 1. I don't like the oils shown. When I tried my own, the device does not work properly. The instructions say we must use their oils, but I couldn't find a store that had other options.2. The supplied oil works for a day or two, but the oil clogs the device from them. The interface between the wick and the top cap was heavily covered with unused oil and the device stopped working (the mist was no longer visible).3. When I swapped out the wick for a different scent, there was a small feather in the wick body that must have fallen out. The instructions say nothing about the feather, how to check it, or whether it is present when changing the wick.
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