Review on ✈️ SAIREIDER Airplane Travel Neck Pillow - Adjustable 100% Memory Foam Neck Pillows with Storage Bag, Sleep Mask, and Earplugs - Prevent Forward Head Motion (Black) by Monique Lopez

Ten days before my trip I made a last minute decision to buy a travel pillow. Revain indicated it was out of stock but would be delivered in x days. I wasn't sure if it would arrive on time so I was surprised when it arrived two days later. Unfortunately, the bottom of the pillow was not fully sewn. The card that came with it said to email the company if I had any problems, which I did and asked if they would like me to send it back to Revain. After about 36 hours they replied and apologized for the delay in replying (I emailed on a Saturday evening so I found the response time to be more than reasonable). They told me they could replace the pillow but it's sold out so it could take two weeks or if I remove the removable cover and fix it myself they will refund half of the purchase. Since there was a time constraint and the gap was about an inch and a half, I decided to partially return and sew. They provided a refund quickly and again with apologies. Excellent customer service. The pillow itself is very comfortable. For me, the memory foam provided great support and kept my neck upright. I also liked that the bottom of the pillow had drawstrings so that when your head was tilted forward, your neck rested on the extended portion instead of hitting your chest. Also included was an amazing 3D sleep mask (which I've never used before but will use now) and the removable/washable cover is a plus. folded and inside. Very happy I made the purchase and again great customer service.