The team at WIDE IDEAS is an absolute pleasure to work with. They are extremely responsive, and have a great understanding of our needs. The product is amazing - it's the best platform for managing and tracking our innovation process. I don't have any issues with WIDE IDEAS at this time. However, if I were to come across a problem with them, I'd be sure to reach out to them to solve the issue. I'd highly recommend WIDE IDEAS to any company that needs to manage and track their innovation process. We are using WIDE IDEAS to track our innovation process, and it has been extremely valuable to the team.