It was very simple with this software as we could customize our own reports without any training or assistance required! There are many ways that one might use leap work which I did not explore fully but they do have tutorials available if you're having problems finding what your looking at when using their product (or other's). If someone needs an automated report tool then jump into some of these programs like SOBER/MOSS etc. As well there may be better versions coming out soon too after seeing how useful others products were once compared side -by--side.- Automated reporting process made easier for internal staff members who needed data easily accessable via excel format.