Header banner
Revain logoHome Page
Ali Mitchell photo
Finland, Helsinki
1 Level
688 Review
45 Karma

Review on Artfan by Ali Mitchell

Revainrating 1 out of 5

A disappointing shopping experience, Artfan falls short of expectations

I was eager to try Artfan's online shop because I value high-quality office and school supplies and I had heard great things about it from others. My interactions with Artfan, however, were generally disappointing. First off, their vast inventory fell short of my expectations. My frustration and wasted time were increased by the fact that many of the items I was interested in were out of order or unavailable. In addition, the goods I did receive were of disappointing quality. I felt like I had wasted my money because the pens and notebooks I bought were of poor quality and fell apart quickly. Additionally, I encountered slow response times and unhelpful information when I tried to contact customer support with my concerns. Even worse, I had to wait weeks to get my purchase because of their sluggish and inconsistent shipping. Additionally, their prices were excessively high given the poor quality of the products I got. Overall, I was disappointed with Artfan. I felt underappreciated and irritated by their lack of dedication to offering premium goods and excellent customer service. In the future, I'll do commerce somewhere else.

Pros
  • Outstanding customer care
Cons
  • Some goods have high prices.