I really like how easy this software makes the process of making custom designs look! It's super user friendly and has great features which are all very helpful when designing my own website graphics/logos. Nothing at all but positive things about using this program. Make sure you know what you're doing before entering into any contract with them. This isn't something you want someone who doesn't understand graphic design well handling. If you do have some basic skills of Photoshop (like me), you should be fine as they've got tutorials to help guide you through everything. Their customer service team was also wonderful helping out with all questions I had throughout the whole application process of creating my site graphics.
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