Review on [KLAIRS] Supple Preparation Facial Toner - 🌿 Hyaluronic Acid, Moisturizer, Paraben-Free, Alcohol-Free - 180ml, 6.08oz by Latasha Hayes

The first bottle I bought was from last year (pictured as the original) and I was so happy I finally found one that worked for me had worked. It smelled nice like herbs/lavender and made my skin so soft. I am SO disappointed in this second bottle because not only does it do nothing for my skin but it is runny and smells like JELLY PLASTIC. I thought I was crazy until I compared 2 bottles. And found several other reviews with the same problem. I totally understand that there is a disclaimer right here in the product description regarding the differences in colors and smell of the label, but can you explain why the consistency is different and how it feels different on the skin as well? I went back to the original bottle after using the new one for one night and it was completely different. I just keep coming back and not sure if I feel comfortable ordering from here again.