First of all, this cup sweats. For the first few months of infrequent use, this was my main complaint. (I've had this mug for 3 months). However, yesterday I took it out of the freezer, poured my cold drink (from the fridge) and got to work. Before I even got to the car, the cup clapped loudly in my hand. As you can see in the picture, the outer wall has chipped away from the inner wall (there is freezing gel in between). I have asked Revain and Host (manufacturer) to replace them and both have refused to write negative reviews because I know everyone's experience and use of things is different, but just in case help someone save their money please!
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