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765 Review
69 Karma

Review on Service Optimizer 99+ by Demetrius Young

Revainrating 5 out of 5

Great Order Fulfillment Software for Warehousing

The user interface is intuitive to new users, as well as experienced ones. This system can handle multiple warehouse locations very effectively. It's quick when it comes time to add items to the database from other sites or even third party providers like eBay. Sometimes I have some issues trying to get certain data into this program (eBay item number, etc.) but nothing too major. We are able to track our order fulfillment extremely accurately and easily using SOPs within this software. Our managers also love how easy they find it to update stock levels at all warehouses across the country. They don't worry about whether an item has actually shipped because everything happens through this application. We've had no issues with any of our customer relationships thus far.

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Pros
  • Easy for employees in different departments/warehouse facilities
  • Ability increase product fill rate by allowing them access remote inventory.
  • Ease factor makes shipping easier between countries & regions
  • No need log onto individual websites such Ebay! Can simply upload via spreadsheet directly thru SalesforceIQ app which then pulls info straight off ebay site automatically without me having do anything else beyond uploading excel sheet
Cons
  • None