I don't know about tech support because I don't need them. I don't like that M$ Windows 10 initially requires you to sign up for an account as I bought it to be standalone and not connected to a network. He will set up the tent. I spent a day using it while connected to the internet just to see how it would work. Nobody knew that the table was not a tower system. Video slows down after opening a dozen tabs in Chrome. Like everything else, no matter what computer it is, it freezes just as quickly in Edge as it does on desktop. Very powerful WiFi. I was impressed. Once I reduced it to a single user account and changed the OS settings to allow booting without logging in, it appeared on the desktop and launched the launcher I was trying to run. I still have to practice a little. We have six so far, four more are on order.
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