I like how easy it was setup for our team of 6 people! It took us about 30 minutes from start-to-finish. We also love all their support staff who are always available if we need them via phone or chat. There's nothing really i dislike at this point because everyone has been so great with helping me out when needed!! Easy set up process - no problems there at all!! Great price as well. Nothing specific but just overall good customer experience!! This product helped my business grow tremendously since they were able to provide us quality contacts in less time than other companies could do.