The software has been very easy for our staff members to use so far! We have not had any issues or problems thus far using this program which makes it perfect in my opinion because we are new at working together as an organization. I think they need more options when you're trying to print something out but having trouble doing certain things (i.e., font size). If anyone needs help getting started just give us your number!! You will enjoy how simple everything really becomes once implemented into their system!