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Hungary, Budapest
1 Level
697 Review
58 Karma

Review on GoLine by David Lambert

Revainrating 2 out of 5

A Disappointing Shopping Experience at GoLine Online Store: Review of the Online Store

My time spent browsing on the GoLine online store left me feeling frustrated, which is ironic given my role as a product manager. Their website, on the other hand, is cumbersome and difficult to use, despite the fact that they have an outstanding assortment of tools and home improvement supplies. It is simple to become disoriented due to the extensive number of categories and subcategories, and the search feature frequently returns unhelpful results. In addition, the descriptions of their products are very detailed; nevertheless, there are no reviews left by previous customers to be found. Customer evaluations are absolutely necessary in this day and age of internet shopping for you to be able to make educated purchasing decisions. When compared to the prices offered by other online retailers, GoLine's prices are not competitive. It was frustrating that I could find comparable things on other websites for far lesser pricing. Finally, the shipping dates were slow, and the return process was not hassle-free as promised, despite the fact that the customer support crew was pleasant and quick to customers' inquiries. The process of initiating a return required me to jump through multiple hoops, and as a result, I was left with a bad taste in my mouth. Although GoLine may have an excellent assortment of products, the overall buying experience is disappointing due to the company's difficult website navigation, lack of customer ratings, expensive prices, late shipping, and convoluted return process.

Pros
  • Prices that are affordable for shopping
Cons
  • Restocking costs may be needed for returns.