I bought this hair dryer on February 8th, 2015. Just the other day (in May) when I was using it, the grip coating started cracking and melting in my hands. I'm not sure why this happened. These were the highest settings I've used before. I turned it off, waited and turned it back on. The melting and cracking seemed to have stopped. I'm very nervous about using it because I'm wondering if it will overheat and start a fire or burn out. I don't like it and I can't return it. I could contact Revlon to see if they can help. I have had other hair dryers (not Revlon) that have been in good condition for years. Dissatisfied.
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