It is easy for us as we do not have developers in our team (yet) so it has been great that they provide all of this out-of box without any extra coding required! We are using toastwox with Zapier which makes integration super quick when needed but also very flexible once integrated into your workflow system or process flow if used by itself directly from within an app/website etc..
I would say there could be some improvements around ease off access permissions management / data storage security control settings however overall really happy at how much info already available plus their support staff always willing help troubleshoot issues where necessary too!! Using zapier integrations - one example was integrating salesforce CRM notifications straight throughtoutly automating them across several different platforms including Slack channels & email campaigns.