First, not everyone will like it. I bought a pair of UrbanEars about 4 years ago and after trying various other in-ear headphones decided to upgrade to the bluetooth version. Overall I would give comfort 4/5, sound 3/5 and functionality 5/5. Some people say the plastic is too hard for their ears, but I've never had a problem with this capsule design. I can barely feel their presence, and over time my ears don't hurt. I would say that my ears are relatively small. The only major downside, however, would be the sound. These headphones don't sound nearly as clear as my other UrbanEar in-ear headphones. The sound is a bit dull, but that's not a bad thing. I've also noticed that having the earbud in line with the ear canal improves the sound. Regardless, the real reason I chose them was so I can use these headphones while video chatting. In contrast to all other in-ear headphones, external noise is not blocked out. Some people won't like it, but for me it means my own voice doesn't sound like it's underwater when I'm speaking into the mic. It's what I love about my other UrbanEars headphones and why I will continue to use this new pair. Finally, some people have complained about the switch, but if you've ever played a video game before using it, it's very simple, you just have to remember what each direction does. Hope that helps.
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