I've been using click dissolve my whole life (7+years) and never had any issues until now! They are not communicating about anything right now - no emails or texts have even come through since July 13th when they were told by their IT department that we should be able to use it again as soon as possible because someone was stealing our data from them. We do all paperwork ourselves but this one time process took an additional 2-3 days instead of 1 day due to some sort out error in filing information at first attempt.