The best thing about robosoft is that it has all my data formats so I can easily use them with other tools as well! It also makes sure to keep track of everything you've done when using your software or platform which helps me not lose any work at times because i forget what was last used/done etc..
There really isn't anything bad but if there were something specific then maybe they could improve upon their customer service team? Maybe add more people who are able help customers out better than just one person would be great!! If anyone wants an easy way around having multiple programs do different things like extractions from images into text files (or whatever) this program does exactly how its supposed too without needing much input by myself.