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South Africa, Pretoria
1 Level
748 Review
73 Karma

Review on Swann SWDVK 849808 Security Channel Surveillance by Rob Bishop

Revainrating 2 out of 5

PIR does not work with current firmware.

Try it yourself: Cover the camera with a piece of paper (or something similar) without covering the PIR sensor. You will see the red PIR icon is displayed correctly on the screen, but you will find that the alarm actions are not triggered. No video recording, no full screen mode, no alarms. Currently, PIR only puts a red watermark on the screen. Clearly not a hardware issue, not sure if this was broken by a recent patch. I didn't check it seriously until I updated to the latest firmware. Until the problem is fixed, the device should probably not be sold at the moment. ; or at least they need to remove anything that mentions PIR; This was one of the main reasons I bought this system. My intention was to disable video motion detection entirely and just use PIR. Currently the only option is to select "Motion + PIR" although I suspect that if PIR could trigger an alarm leaving only PIR I could clear the motion detection area and effectively disable motion. order differently, and if you don't want PIR (although you kind of do, even if you don't know it) then I think maybe that's ok. I contacted tech support with these steps to reproduce the issue and suggested that we replace the ; I did not get an answer. Thought I'd put this in here in case someone who cares about the company picks up the phone or emails. If it's fixed before the 30 day return period is over, I'll keep it.

Pros
  • Excellent overall performance
Cons
  • Empty

Comments (3)

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April 04, 2023
Tech support is not user friendly
March 18, 2023
Nothing but problems
March 05, 2023
Great Picture Quality, but...