This software was designed to be user friendly even for people who are new to technology as it has an interface which makes understanding easy. It also makes managing your team members work easier with integrated chat functions, emails etc. The platform itself can be used by multiple users simultaneously; this leads to some issues regarding how you set up permissions/ access levels so that only necessary personnel have appropriate permissions. As mentioned above, I had faced problem of accessing certain functionalities within the system while working remotely but got resolved later by the support team at bizmine. They were very helpful in resolving my queries and provided me with all possible options available to resolve them. We use this product mainly for our sales operations- handling proposals, customer quotes, tracking orders, invoices & payments.