The review was boring and formal, but perhaps it will be helpful to someone. On September 25, after calling Muztorg again and being told "Call YM, we can't help in any way," she threw a scandal at the manager and finally forwarded my question to the store's complaint department. The next day, I was contacted by the person in charge of managing brawlers at the MZT via WA, and we began the settlement process. The brawlers had the ears removed within a week, and by 172022, they had submitted a refund application. Here is the number 232022. It appears that after the customary 30 days, YM support received their return paperwork and unsubscribed me. Many thanks! To avoid having to pick the brains of NM customer service representatives or store managers, it would be helpful if the store's items' responsible parties included the requirements for returns and exchanges in the product card's supplementary information. First Impressions: I wrote a positive review of Amazon on the same day, feeling completely at peace and certain that everything would go smoothly. However, after more than two weeks have passed with no resolution, Amazon has resorted to sending dynamite to a showdown with the seller, who has in turn sent to deal with New Mexico. Their strategy for dealing with the issue leaves a bad taste in my mouth. The NM platform needs to control the actions of its partners or provide a way to communicate with them straight from the app (yes, this feature already works with some sellers). The potential for acquiring a low-quality product and sticking with it should be carefully considered before making a purchase of this kind at NM. If you're having an issue with your headphones or earbuds, it seems preferable to not be lazy and go to a physical store instead.
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