
Received it today and was very happy to use it with my new Surface laptop. The two HDMI ports work great. But the USB ports don't work at all. I even plugged the device into a USB-C power adapter and it still doesn't work. So my USB mouse and keyboard are not working. I emailed the company and after a couple of hours I didn't get a response. I really hoped so. I will update this review if the company gets back to me and finds a way to make this work. the problems i have. There doesn't seem to be any support. Buy at your own risk! UPDATE 2 (6/22/2020): I FINALLY fixed (fixed?) the issue on Microsoft's website and discovered that the issue was NOT with the Tiergrade device, it was with the UCB C extension cable that I bought. After doing that Device connected directly to the surface, everything worked great! I still get 1 star deduction for such a short** cable and 1 star for absolutely zero technical support. I had to look for this answer myself.

Docking Station OKX Display Ethernet
11 Review

Dell 452-BCYT D6000 Universal Dock in Black: A Hassle-free Single Solution
17 Review

Universal Laptop Docking Station for Windows and Mac - Plugable USB 3.0 Dual DisplayPort 4K Monitor with Gigabit Ethernet, Audio, and 6 USB Ports
12 Review

Enhanced HP USB-C/A Universal Dock G2 - Optimal for Seamless Connectivity (Part#: 5TW13AA#ABA)
11 Review

Xiaomi Classic Business Backpack Blue Backpack
56 Review

16" Apple MacBook Pro 16 Late 2019 3072x1920, Intel Core i7 2.6 GHz, RAM 16 GB, DDR4, SSD 512 GB, AMD Radeon Pro 5300M, macOS, RU, MVVJ2RU/A, space gray
58 Review

Western Digital WD Green SATA 240 GB SATA WDS240G2G0A Solid State Drive
51 Review

Backpack Xiaomi Mi City Backpack 2 dark gray
38 Review