There was a broken piece in the kit initially but it was still usable. The battery that came with it was dead and I had a hard time finding a new one and even replacing it. At this point I was already finished with this set. The instructions were easy to follow but it was time consuming for me. I understand this is a home set but not for me. That's a great price for a teeth whitening kit, had it worked from the start I might have stuck with it.
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