The RBHK online business falls short of expectations in a number of different respects. Because the user interface for the website is so sluggish and unresponsive, it is difficult for customers to locate products and make transactions. In addition, the checkout procedure can be difficult to understand and is prone to mistakes, which can cause irritability and delays for the customers. Even if they overcome all of these obstacles, customers still run the risk of being dissatisfied with the standard of the products they purchase. When the order is delivered, there is a possibility that some of the items will be missing or damaged, and contacting customer support may not be helpful or satisfactory. Customers who are looking for office supplies that are dependable and efficient should not make RBHK's online store their first option because the store is lacking in both quality and service overall.