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Austria
1 Level
733 Review
31 Karma

Review on foneta by Michael Jackson

Revainrating 2 out of 5

A disappointing experience with the Foneta online store

I must convey my anger with the awful buying experience I had with this firm as a disgruntled user of Foneta's online store. Despite their claims to offer high-quality small appliances, kitchen and dining utensils, and home and kitchen equipment, my experience fell short of what I had hoped for. First off, it was challenging to identify the things I was looking for because the website was challenging to browse and the search feature produced subpar results. In addition, the product descriptions lacked sufficient specificity, leaving me uncertain as to the caliber and usefulness of the products I was buying. I had to redo the checkout procedure numerous times due to a number of technical difficulties and error pages that made it difficult. Additionally, I thought there weren't enough payment options, which made the checkout procedure much more annoying. To make matters worse, some of the products I received were broken or malfunctioning, and the products themselves were of poor quality. I tried contacting the customer service staff, but they were unreachable, unhelpful, and showed little interest in my problems. Overall, I had a terrible time shopping at the internet site for Foneta. I wouldn't promote this store to anyone and would instead advise searching for businesses that can offer better products and customer service.

Pros
  • Numerous products are offered.
Cons
  • Response times for customer support can differ.