I like the fact that it's easy for me to access my client file with one click. Also, there are many other features such as time sheet entry which makes this program really useful. The only thing i dislike about this app is that you cannot sync your account to another computer. It would be great if they can include more syncing options in their next update! Other than that, everything works just fine! This program has been able to help us streamline our billing processes by allowing all employees (both field staff and office staff) to view our clients' accounts at once.