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Review on Buy the Original White Venta LW25 Humidifier for Exceptional Air Quality by Vinay Sornsri ᠌

Revainrating 3 out of 5

A normal product, however, does not fully correspond to the description.

I purchased the previous version of LW24+ 4 years ago. The LW25 only slightly changed the design. She worked faithfully for more than 2 years. As a humidifier - it will go, the humidity raised from 25 to 40% at the maximum. It makes a lot of noise at maximum speed. At the minimum, the mechanic clicks (not always, but annoying at night). Soon the buttons failed. It turned out that if you google it, they have a disease. Hmm, German quality? Well, okay, I think it's okay - I have a 10-year warranty! Replace it and everything will work again. How wrong I was. Useful to see what's there with a guarantee. The first thing they tell you is that you MUST HAVE A SERIAL NUMBER. Okay, otherwise. I look - and he is erased. Instead of a number - a white empty piece of paper. Super. The Germans give! Well, okay, something must be done. I call the only service on the other side of the city. I describe the situation that it does not work and the serial number is not visible. But there is a warranty and a box in the end. We must pay tribute - they said it's okay, bring it, we'll figure it out on the spot. It so happened that the delivery of the warranty was delayed for more than a year. I took it, they took it, they saw the serial, everything is fine. They call 2 days later. They say so they say and so, this is not a warranty case and that the cost of repairs will be more than 10,000. Normally so. I ask actually why not warranty? To which I was told - your engine and control board have oxidized. And how do I know why it oxidized in your wonderful German-quality apparatus? I did not water it with water, I did not store it in the barn. Periodically wiped all the insides from dust. Actually everything is as written in the instructions. Actually to the manufacturer - what kind of device, designed to work with moisture, is not protected from it as expected? : After contacting the central service center in Hong Kong, the sink was repaired for free. It's just a pity that I had to worry about it.

Pros
  • No sediment on furniture and consumables
Cons
  • Expensive, noisy in places

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