Beautiful, stable laundry sorter with practical hanging. It was larger than other blocks I considered, which added to its appeal as a place to hang things straight out of the dryer or that need ironing without them hanging in dirty laundry bags underneath (ugh). Attitude. They say align the two plastic grommets with the "double grooves" on the bars, but don't specify whether to align the top or bottom of the double groove grommets. There were also spacers to separate the racks and it was initially unclear whether these were a mandatory part of the unit or just packing material (packing material is not required for assembly). This can also be solved easily in the instructions. 2: The packaging needs to be improved, especially the corners/edges. Did the box look like it had been kicked during delivery? - the corners were dented - this bent one of the shelves, but not so much that I was willing to send it back for a new shelf. It would be difficult to pack and difficult to ship. 3: Laundry bags are good with a tie to close the top, but they are not easy to pick up and take to the laundry. Each bag has four toggles that must be threaded through the frame and attached to the bag's fabric loop. Not a very user friendly design. Overall it does the job I bought it for. So 4 stars - lost one star due to my comments above.
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