We've had ours for several years now and use it every day, sometimes more than once. Extremely reliable, perfect for use with our french press or drip press. I think it works best with coarser grinds, while other grinders almost immediately produce a fine dust suitable only for espresso. However, it can achieve this consistency with a sufficient number of pulses. I use it for seasoning and even almost burned out an engine once desperately using it as a food processor to make small batches of falafel (it worked, but it works). I do not recommend anyone to ever try this!). But after a bit of a cool down, it's still working great two years after the falafecalypse. This is a good solid product that was just given as a Christmas present from a family member. Just remember that this is not a blender, or even a blender. It's meant to be used in short bursts (30 seconds maximum) rather than long, uninterrupted sessions, and make sure you sip a cup of it before it "locks in". I think that's why some people had problems. Use it as intended and this thing becomes a coffee grinder champion.
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