I really don't want this to be public. I would prefer to contact the seller directly and don't mind speaking to them about training opportunities. We purchased this item due to the lack of a phone jack in the area where we need the phone. The product did not work as expected from day one. There was a lot of background noise almost 100% of the time. There is also a pause of at least 10-15 seconds from the moment we dial the number until we are connected, or vice versa (when others call us). This product did not meet our requirements and we would like to return it.
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