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Switzerland
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462 Review
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Review on Master & Dynamic ME05BL: Exceptional Precision Brass In-Ear ๐ŸŽง Earphones with Separate Remote and Mic, Stunning Custom Design [Black] by Marisa Sath

Revainrating 2 out of 5

Great sound terrible longevity

I purchased these in May 2016 based on highly rated reviews found on reputable sites on the internet. All reviews were correct - they sound fantastic and look great. I couldn't be happier with the sound quality. Soft, rich and balanced. However, the durability of the headphones is not mentioned in the reviews. And that's where these headphones fail. After happily owning a pair of these headphones for seven months, the microphone and built-in remote stopped working. I tried them on multiple devices (various Android and Apple phones and laptops) but it became clear that the issue was with the headphones. I contacted M&D support and they were very helpful. They sent me a replacement pair and I sent them my broken pair (they wanted to investigate an issue they thought was unusual). Now after using my spare pair for three months the same problem has recurred. The microphone and remote control no longer work. I contacted tech support again to get a replacement. What good is great sound quality if it constantly breaks down? I regret buying them.

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