Easy to set up - no fancy software required! The price point for this product makes it accessible even in small businesses where budget can be an issue (even though I wish there was more than one scanner!). It's quick & easy to scan documents into PDFs or other file types that are used frequently by our office staff members without having them wait around while we do all their work manually each time they need something scanned/OCR'd etc.. No complaints at all so far!! We have been able to get rid off some paper copies from filing cabinets which has helped us save trees as well. Great solution if you're trying not spend too much money but still want good quality scans when needed. ! Not really anything yet since my team hasn't had any issues using the system thusfar however once again great low priced alternative compared to larger companies who charge thousands per year just because your organization needs several scanners throughout different departments.