There are many great features. Our favorite is the ability to see how our employees spend their time throughout the day. Not only can we see which areas need more attention but we are able to put in place corrective actions based on what is being done wrong. The reporting is very detailed so that we know exactly where we should be focusing our resources. I have had several people ask me if I am using this software. If you want to keep track of your employee's performance and the tasks they do within an enterprise environment then this software will work well for you. Fuse has been a life saver when it comes to keeping track of who does what and when. It has also saved us money by allowing us to focus on other important issues.