This headset has many great features. It features an integrated charging cradle, USB-A connectivity for PC softphone and desk phone with long-distance connectivity, active noise cancellation and smart mute. In fact, that's all you need from a working headset. Smart mute is ideal for quickly muting audio during a call. And the noise cancellation blocks all background noise through the microphone. Combined with a battery life that will get you through a long workday, this is a great headset overall. Another great thing to mention is the customer service and tech support. I've been encountering annoying audio issues with my headset, and while tech support is unable to determine the cause of this, they are very quick to respond to my support request. They're really interested in finding out what's wrong and my feedback is very interesting. Customer service contacted me directly to make sure the issue was resolved and I was happy.
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