The tool has an excellent customer support team that's always open to answer any questions or concerns I may have! They are extremely knowledgeable about their product as well as providing value-added services like training sessions/webinars with other providers they work closely together (eNom).
Sometimes it takes awhile before we can start using our new tools but once live - nothing else works better than this platform!! We've been able help reduce costs associated of hosting by 50% since implementing some features from eComerce Suite & Webinar Center products into VPCP.