Review on 🎮 ELECWISH Ergonomic Gaming Chair – Large Size PU Leather High Back Office Racing Chair with Extended Thick Seat, Foldable Footrest and Lumbar Support in Blue by Jessica Johnson

DO NOT DELETE THE EMAIL OR ALL FEEDBACK BECAUSE IT SHOWS A PROBLEM I HAVE AND THIS ONE OPPORTUNITY FOR ALL AMAZON CUSTOMERS, REGARDLESS OF PRIME MEMBERSHIP, TO MAKE AN INFORMED PURCHASE DECISION. NOTICE: AMAZON REFUNDED ME CHAIR BECAUSE THE SELLER AND WARRANTY DEPARTMENT WAS NOT HELPING AT THE TIME OF THE LAST UPDATE ON 11/04/2020 AND A NEW CHAIR WAS PURCHASED ON AMAZON FROM ANOTHER SELLER (CAPTAIN AMERICA GAMING CHAIR FROM 16 WOODEN CHAIRS, 8 WOODEN CHAIRS ALL STATES FOR $27.21 ALL PURCHASED FROM AMAZON) I WANT YOU TO KNOW THIS SO THERE ARE NO BUGS OR REALIZATIONS, I'M NOT ATTEMPTING TO WORK WITH THE SYSTEM OR BREAK ANYONE. UNDERSTAND? DO THAT WAS SAID. After posting the last review extension on 11/04/2020, the seller contacted me and forwarded a copy of the electronic messages on and on (I ask Amazon not to delete them as they are very important for others to collect information about the seller ) {On Friday November 6, 2020 at 9:13 am <aftersales@elecwish.com> wrote: Hi Alejandro, I checked that you posted a bad review about the gaming chair. Since only the base is broken as your photo shows, we sent you a replacement for free. Also, Amazon gave you a refund and you don't need to send it back. You received a gaming chair as a gift. How can you delete your bad review? Sincerely, Rebecca from Elecwish ------ (AS ANYONE WHO CAN READ THE OTHER PREVIOUS REVIEWS CAN DOWNLOAD THIS IS NOT THE FULL TRUTH) Broke my arm and back falling off my chair. Even I got the chair for free as you said it was useless so I bought a new one from another company so I repeat NO I WILL NOT CHANGE MY RATING. LEARN TO TREAT YOUR CUSTOMERS RIGHT AND THEY MAY PRAISE THEM BUT UNTIL THEY TREAT THEM LIKE ME WE WILL NOT BE PEACEFRIENDERS, 6 NOVEMBER 2020 7:15 PM <aftersales@elecwish.com> wrote: Hello, Alejandro. Sorry for the troubles we caused. We treat our customers very well. There must be some mistakes with each other. The item was shipped by Amazon, so we are unable to process your complaint the first time. There is a problem with our product, we sent it to the factory and demand that they improve the quality. For the sake of our sincerity, I am on behalf of our company, you can choose another gaming chair from our shop as compensation --- (HERE YOU ARE BASIC READY TO GIVE ME THE CHAIR FOR FREE IF I ALREADY BUY ANOTHER ) . Feel free to contact us if you have any further questions. Sincerely, Rebecca Account Manager. 07.11.2020 08:53, Alejandro Velazquez wrote: They should have sent me a replacement chair to start but never did, I send photos of the chair and after leaving a negative review I open the link. So, I'll explain again, the gas cylinder was broken, the left armrest was loose, the wheelbase broke into 2 parts, so the wheels, right armrest and backrest of the chair were damaged when I fell, all parts were destroyed . I was told I would replace the chair and all I got was a base which I can't use because I don't have a chair back, right arm rest, wheels or gas tank. So I was told I would get a replacement stool. which I never received On Friday 6 November 2020 at 20:03 <aftersales@elecwish.com> wrote: I am so sorry about what happened to you. Sorry, it was my staff who misunderstood your complaints. Judging by our conversation, you're a good person. Could you give me a chance to correct this error? I am very sorry for the inconvenience caused to you, I apologize. Sincerely, Rebekah. Chair to you by UPS 398666133723 Please follow the package update information this week. After you receive the package, please contact me. Regards, Rebecca} These are the emails I receive and reply to from the seller. NOW I'M NOT SAYING YOU LIE ABOUT THE CHAIR, I HAVE IT AND MADE IT TOGETHER. I JUST want to clarify that I told them that Amazon already refunded me for the original chair that broke and they still offered to send me a replacement. SO I AM A MAN OF WORD AND EDIT THE REVIEW BUT NOT AS YOU EXPECTED BECAUSE THE PURCHASE REVIEW AND INTERACTION WITH THE SELLER WHEN PURCHASING THE REPLACEMENT CHAIR WAS SENT AFTER THE PURCHASE TRANSACTION WAS COMPLETED. SO THAT'S IT: To understand everything I'm about to post in an update, you must read the entire review below, so please do so. I updated the purchase price of the chair I bought from Elecwish in my post on 11/04/2020 and gave an honest review in which they look very bad (and not out of defiance, but because it is). The seller's representative named Rebecca contacted me and I had various conversations with her (see emails above - unless Amazon deleted them). I have now said that I will remove the negative review but after much deliberation I prefer to edit it. Here's why: I understand that the seller is trying to resolve an issue with an angry customer and THERE WAS A FAIR DECISION (replacing the chair with their dime for free), but this was because my negative review supported their business model Amazon harms. If you see a bad review and read what I wrote, I seriously doubt you will buy from them. They need me to remove the reviews so they can get more customers. But if I do, I'm essentially hurting the next buyer by not letting them know about the problem with the seller's product, and they could have the same experience or a worse one. Whether they contacted me and gave me a vacancy or not, it was still after the "FACT", I had to spend a month back and forth arguing my case and Revane eventually had to refund me as the seller expected it to be responsible and I also had to pack and ship the surviving parts of the chair (seat, seat bracket holding the cylinder and wheelbase, and armrest) to Revain. For me, a vacant chair is compensation for the headaches I've been going through. But here's the thing: if I had been given a replacement chair, as I was supposed to, all of this could have been avoided. I'm not a small person and I don't like to take advantage of others or hold grudges, but if I remove my review or change it in any way, I'm not living up to my principles as a former member of the US military. All I can say is that the seller needs to resolve the issue with their customer service department and actually interact with them (the buyers). I spend a whole month emailing back and forth with their California office, have only spoken to Lucy Medina once on the phone and when I received a replacement part which was NOT A REPLACEMENT SEAT TO BE MAILED, I TRIED ONCE TO CALL 8, and NEVER PICKED UP, LEAVE MESSAGES AND NO ONE CALL ME BACK AND THE LAST 3 LETTERS I SENT TO YOU NEVER HAVE ANY RESPONSE. BUT WHEN I GAVE A NEGATIVE FEEDBACK, I RECEIVED AN EMAIL IN MY INBOX IN LESS THAN 5 HOURS... Yes, the seller sent a replacement chair (better workmanship than the original), yes, I assembled it to make sure That it works, eh I Then I took it apart and put it away for future use if and when the chair I bought from Neo Chair Brakes wears out. Yes, the chair meets and exceeds my expectations... BUT AND I'M GETTING BIG, BUT...... the original chair lasted 6 months before it broke. If I give a positive rating it will be a lie as I just don't know and won't know how long the free chair they sent me will last. In fact, I can say that the quality is 100 percent better than before (all screw holes line up correctly, all stitching on the fabric is immaculate, all details fit perfectly, and this time there are no wobbly parts, unlike the original chair). As I have already said. , the original review will not be removed, but THIS UPDATE SHOULD CLEAR WHY I AM NOT REMOVING IT. THE SELLER CAN SOLVE YOUR PROBLEMS AND YOU MAY BE SUCCESSFUL WITH YOUR PURCHASE, HOWEVER, YOU MAY NOT BE AS HAPPY AS I AM TO FIND A SOLUTION. GOOD LUCK TO YOU ALL **UPDATE 11/04/2020** 4:00 PM NYT --- Just want to let you all know. Wednesday 28th October, after emailing Elecwish representative Lucy Medina back and forth over 8 times and being told I would be receiving a FULL CHAIR REPLACEMENT; I received a notification from MY ACCOUNT ups that the package is on its way. When he checked he said it was from China and I was excited thinking it was a replacement chair but then I noticed the item weighed less than 5 pounds. The item arrived on Saturday and was a replacement for a broken base. Here are the problems: 1- When the two support legs broke, I fell onto my side and the arm on the right, which had been loose since purchase, ended up breaking. And so I made the back of the chair. 2, to remove the base I had to break the gas bottle to remove the part. The 3 wheels for the base were also damaged when the base broke so they ended up in the trash. COMPLETELY I HAVE A CHAIR SEAT, RIGHT CHAIR ARMREST AND CHAIR BASE REPLACEMENT BUT THERE IS NO WAY TO USE NONE OF THEM BECAUSE THE LEFT ARMREST IS MISSING, THE GAS CYLINDER IS MISSING, THE WHEELS MISSING. AND NO ANSWER TO MY CALL TO THE COMPANY SINCE MONDAY MORNING. Revain refunded me 150.00 out of the 180 I spent on the chair because I used it for 6 months. They also refunded me the $30 I paid for the warranty. I even explained to them that I only have a seat and side armrests with a metal part that holds the gas bottle and nothing else, they told me everything was fine and sent it back which I just did. And after spending another $50 I bought another chair from another seller who has near perfect reviews. TAKE SERIOUSLY FROM THIS SELLER, THEY DO NOT REPRESENT THEIR PRODUCTS, THEY DO NOT KEEP THEIR WORDS AND WILL NOT ANSWER THEIR PHONES AFTER THE FIRST CALL (I BELIEVE THEY RING ON THE CALLER ID SCREEN). I HOPE THAT MY NEW CHAIR IS WORTH IT AND THAT I DON'T NEED IT ANYMORE. BUT FOR ALL OF YOU AVOID HERE, GO TO ANOTHER ONE AND FOR GOD'S SAKE READ ALL REVIEWS BEFORE BUYING FROM SELLER** UPDATE 10/08/2020** 10:20 PM NYT --- after I posted a review and called the company's warranty and after they referred me back to Revain, the Revain customer service rep was able to provide me with the California based Elecwish company number. I called and the person named Lucy who answered the phone heard my complaint about broken parts and issues I was having with the chair, she asked me to email her pictures of the damaged chair I have (I went after another one and also sent her a PDF copy of the purchase receipt for the chair and the gas bottle/flask I needed to buy to fix the seat and she told me a new chair would be sent to replace the one i have so i have to wait for it but something happened i got an email at 4pm today that the price i paid for the gas bottle was on my credit card will be refunded so i believe they contacted amazon to take care of it so that gives me hope a solution to this issue so once it is resolved regardless of the outcome i will update this review here are my thumbs A / TODAY, October 6, 2020, the chair l broke beyond repair, the base of the chair broke in 2 places and I would have spent my A$$, and the hydraulic/pneumatic gas lift never worked, it never lifted properly. Less than 6 months old and have already had to spend $40 to buy a gas piston which was replaced 2 days ago and the clogged base broke today. First off, the cushioned seat is uncomfortable as it has one side that lifts up and makes my hips uneasy. I'm stocky after all, but at a 250 this chair should have lasted longer than six months. Then the left side arm is wobbly and can't be fixed unless I decide to remove the cover and properly tighten the screws inside again. The armrest under the chair that lets him recline never actually says "put down," and the chair itself changes angle when I get off the chair. It's said to be rated for a 330-pound load capacity and plenty of other issues not worth my time. The base should have been metal not plastic, the plunger should have worked from the start but didn't. Next paycheck I'll buy another. Thank goodness I bought a product warranty I just want to claim and get a different brand chair. Instead, stay away from this product from the beginning