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Sandhya Ramirez photo
France, Paris
1 Level
445 Review
0 Karma

Review on Premium Limited Ingredient Diet Wet Cat Food - Natural Grain Free Canned Cat Food by Freely by Sandhya Ramirez

Revainrating 3 out of 5

Terrible Yield High Quality Food

First, my cat is allergic to almost everything, so I was very happy to find a non-duck protein! Both cats are very happy with the bunny taste and had no problems with the transition. Due to her weight, we consume 2.3 cans and 2.5.5 ounce cans per day as this is her only sustenance. Now the bad news: ALL the cans I opened are not completely filled with wet food! You can see in the photos that it opens immediately, there is a hole in the middle, it's good that sometimes this can happen, but then it falls on the plate upside down, and a significant part of the bottom is missing! We went through almost three boxes of food ordered at different times and the problem is all. I emailed Freely directly with the same photos. At the moment this is still being clarified when we order again, as there is no cost advantage. I'm willing to pay higher food prices to keep our cats healthy, but not if the product is unsatisfactory. which impressed me a lot. They explained that due to the lower fat content of rabbit meat, processing can result in holes and misalignment of the product. Also, which I didn't ask or expect, they offered to completely replace my order at no extra charge to make things better. I am shocked at this level of service!

Pros
  • Sturdy Construction
Cons
  • Negative Impression