I chose according to reviews on services, such as this - I took into account the sound quality, convenience when playing sports, and the duration of the sound. The reliability criterion was not particularly considered, because relied on the brand. I thought Apple wouldn't do anything bad. But when faced with a problem, I found such a huge number of cases similar to mine - horror. I don't even know why this product has such a high rating. I’m going to change, and I don’t even know what to ask - an exchange for a serviceable product or a refund
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