It's been great so far, they are very thorough about what you expect from them; I've never had issues or problems thusfar! They're pretty responsive too (which is nice). My only issue was that it took me longer than expected getting access since their team wasn't really familiar w/ crypto at first- but we worked together & figured out how things work fairly quickly after my initial request got approved.- We needed secure cloud storage where our employees could safely store files related tp employment matters,- also need ability to share encrypted docs between clients which can be revoked if necessary-. And finally - security needs were solved when i realized there isn’t much else like this available other then maybe EFS+. So glad someone brought us up against something similar because now its easy decision once your given choices here!! Easy setup process plus good support staff makes.