I cannot put into words how disappointed I am with this product. I was very happy with it as it was a present for my son. On arrival I was initially put off by the fact that it was sent in a bag rather than a box with extra padding for protection. When I opened it I could see immediately that the top of the head had been severed. Not to mention it wouldn't even be properly aligned if left attached. Looking closely I noticed the feet didn't match the legs, there were glue stains everywhere, the sword was warped, scratches and scuffs everywhere, and a gold stripe ran down the side of his hand. I'm so upset that my son isn't getting the nutcracker he wanted for Christmas.