This is a fantastic product. Works perfectly! Unfortunately, I didn't order it until mid-July. It's September 9th and for some strange reason a piece of plastic has cracked and broken off in place of the battery compartment. Luckily they are cheap and I immediately ordered another one. This is the first time this has happened with this product as I already have four different ones. It's probably just a coincidence. But that was my experience. Every woman should have one! Just opened the package. You sent the wrong one. I ordered an e Raze 6 and they sent me an old model. Non refundable. I will NEVER use this company again.
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